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Detroit™ Virtual Technician℠ is the Integrated Remote Diagnostic System for Freightliner and Western Star Trucks.

Understand Your Truck

Detroit™ Virtual Technician℠ is the integrated remote diagnostic system for Freightliner and Western Star trucks. This telematics solution records critical vehicle performance data immediately before, during and after a fault occurs, giving Detroit engineers the most relevant information to interpret your fault codes. Within minutes you'll have a preliminary diagnosis, our expert recommendations and directions to nearby service locations with the available parts, if needed. Virtual Technician helps fleets:

  • Save money by servicing vehicles only when needed
  • Locate convenient service centers with available parts
  • Trust expert analysis from experienced technicians

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How Virtual Technician Works

Review the industry's leading engine and transmission diagnostic system.


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Looking for Product Information?

Detroit Connect products and annual service subscriptions are available through authorized Freightliner, Western Star or Detroit dealers and distributors.

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